130+ Online Courses

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13 subject categories · Foundation, Professional and Executive levels · Pay via M-Pesa or card · GLI-certified certificate on completion

Showing all 130+ courses
🎯 Leadership & Management👥 Human Resource Management📊 Finance, Accounting & Budgeting📦 Procurement & Supply Chain📋 Project Management, M&E & Reporting📈 Sales, Marketing & Customer Experience🧠 Soft Skills & Personal Development🏛️ Governance, Risk & Compliance🖥️ Office Administration & Executive Support📉 Data Analytics & Business Intelligence🤖 ICT, AI & Digital Transformation⭐ Customer Service & Service Delivery🚀 Strategy, Innovation & Business Growth
🎯

Leadership & Management

10 courses · From KES 8,500
🎯
Professional
LEADERSHIP
Leadership and Management Essentials
The foundation course every manager needs. Strategic thinking, team leadership and performance management.
📚 15 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
📊
Executive
LEADERSHIP
Strategic Leadership for Senior Managers
Advanced leadership for directors and senior managers. Vision crafting, strategic execution and board-level communication.
📚 18 Modules ⏱ 30 hrs 🏅 Certificate
Enrol Now →
🧠
Bestseller
Foundation
LEADERSHIP
Emotional Intelligence for Leaders
Master self-awareness, empathy and social skills. Build psychological safety and lead with emotional agility.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
👨‍💼
Foundation
LEADERSHIP
Supervisory Skills Development
First-time supervisors course. Delegation, feedback, motivating teams and managing performance daily.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🔄
New
Professional
LEADERSHIP
Change Management Certification
Lead organisational transformation. Kotter's 8-step model, managing resistance and embedding change.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
⚖️
Foundation
LEADERSHIP
Conflict Resolution and Workplace Harmony
Thomas-Kilmann model, mediation skills and difficult conversations. Kenya and Africa workplace context.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
📈
Top Rated
Professional
LEADERSHIP
Performance Management for Managers
Design KPIs, run effective appraisals, manage underperformance and build high-performing teams.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
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🤝
Foundation
LEADERSHIP
Team Building and Collaboration Skills
Tuckman's stages, building trust, remote teams and unlocking collective intelligence.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
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💡
Foundation
LEADERSHIP
Decision Making and Problem Solving
Analytical frameworks, critical thinking and risk-aware decisions in complex African business environments.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
👑
Hot
Executive
LEADERSHIP
Executive Leadership Certification
Board-level leadership programme. Governance, strategic planning, stakeholder management and executive presence.
📚 20 Modules ⏱ 35 hrs 🏅 Certificate
Enrol Now →
👥

Human Resource Management

10 courses · From KES 9,500
👥
Professional
HR
Human Resource Management Essentials
Full HR lifecycle — recruitment, performance, payroll and Kenya employment law compliance.
📚 15 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
📋
Executive
HR
Strategic HR Management
HR as a strategic business partner. Workforce planning, HR analytics and organisational design.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
Enrol Now →
🔍
Bestseller
Professional
HR
Recruitment and Talent Acquisition
Competency-based interviews, sourcing strategies, employer branding and onboarding excellence.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
📊
Professional
HR
Performance Appraisal Systems
Designing appraisal frameworks, 360-degree feedback and linking performance to reward.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
💚
New
Professional
HR
Employee Engagement and Retention
Build a culture of belonging. Engagement surveys, wellbeing programmes and retention strategies.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
📉
Executive
HR
HR Analytics Certification
Use data to drive HR decisions. People metrics, dashboards and predictive HR analytics.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
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🎓
Top Rated
Professional
HR
Learning and Development Management
TNA, learning design, facilitation skills and measuring training ROI.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
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⚖️
Professional
HR
Industrial Relations and Labour Laws
Kenya Employment Act, disciplinary procedures, CBA negotiations and tribunal representation.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
💰
Professional
HR
Compensation and Benefits Management
Job grading, salary surveys, NHIF/NSSF compliance and total rewards design.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
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🏆
Hot
Executive
HR
Certified HR Professional Program
Comprehensive HR certification. All HR functions, strategic HR and Kenya labour law.
📚 20 Modules ⏱ 35 hrs 🏅 Certificate
Enrol Now →
📊

Finance, Accounting & Budgeting

10 courses · From KES 9,500
💰
Professional
FINANCE
Financial Management for Non-Finance Managers
Read financial statements, build budgets and make financial decisions without an accounting background.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📊
Professional
FINANCE
Budgeting and Budgetary Control
Prepare budgets, analyse variances and control organisational spend effectively.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
💹
Bestseller
Professional
FINANCE
Advanced Excel for Finance Professionals
Financial modelling, pivot tables, VLOOKUP, scenario analysis and dashboards in Excel.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
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💲
Professional
FINANCE
Cost Control and Cost Reduction Strategies
Identify cost drivers, build cost centres and implement sustainable cost reduction initiatives.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📋
New
Professional
FINANCE
Financial Reporting and Analysis
IFRS basics, financial ratios, trend analysis and presenting financials to management.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🧾
Professional
FINANCE
Accounts Payable and Receivable Management
Invoice processing, credit control, debt collection and supplier payment management.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🔒
Top Rated
Professional
FINANCE
Internal Controls and Fraud Prevention
COSO framework, control testing, fraud risk assessment and building an anti-fraud culture.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🏦
Executive
FINANCE
Treasury and Cash Management
Liquidity management, FX risk, working capital optimisation and banking relationships.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
📜
Executive
FINANCE
Certified Budget Specialist
Advanced budgeting certification. Zero-based budgeting, MTEF and public financial management.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
Enrol Now →
📈
Hot
Executive
FINANCE
Certified Cost Controller
Strategic cost management, value engineering and cost leadership certification.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
Enrol Now →
📦

Procurement & Supply Chain

10 courses · From KES 10,500
📦
Professional
PROCUREMENT
Procurement and Supply Chain Management
End-to-end supply chain management, sourcing strategies and supplier relationship management.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
📝
Professional
PROCUREMENT
Contract Management Certification
Drafting, negotiating and managing commercial contracts. Legal clauses, disputes and administration.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
🏷️
Bestseller
Professional
PROCUREMENT
Tendering and Bid Management
PPRA regulations, tender document preparation, evaluation criteria and bid writing skills.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
🏭
Foundation
PROCUREMENT
Inventory and Warehouse Management
ABC analysis, reorder points, warehouse layout and inventory control systems.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🤝
New
Professional
PROCUREMENT
Supplier Relationship Management
Supplier prequalification, performance scorecards, SRM strategy and supplier development.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🎯
Professional
PROCUREMENT
Strategic Sourcing and Vendor Management
Category management, spend analysis, RFQ/RFP and total cost of ownership.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🚚
Top Rated
Professional
PROCUREMENT
Logistics and Distribution Management
Fleet management, last-mile delivery, 3PL management and logistics cost optimisation.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
🔍
Professional
PROCUREMENT
Procurement Audit and Compliance
Audit-based procurement, PPRA compliance, ethics and anti-corruption in procurement.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🏅
Executive
PROCUREMENT
Certified Procurement Specialist
Comprehensive procurement certification recognised across East Africa.
📚 20 Modules ⏱ 35 hrs 🏅 Certificate
Enrol Now →
⚠️
Hot
Professional
PROCUREMENT
Procurement Risk Management
Supply chain risk identification, mitigation frameworks and business continuity planning.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📋

Project Management, M&E & Reporting

10 courses · From KES 10,500
📋
Professional
PROJECT
Project Management Essentials
PMBOK foundations, WBS, scheduling, risk management and stakeholder engagement.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
📡
Executive
PROJECT
Monitoring and Evaluation Certification
Log frames, SMART indicators, data collection, KoboToolbox and donor reporting.
📚 18 Modules ⏱ 30 hrs 🏅 Certificate
Enrol Now →
🎯
Bestseller
Professional
PROJECT
Results-Based Management
RBM framework, theory of change, results chains and outcome mapping.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
⚠️
Professional
PROJECT
Project Risk Management
Risk registers, probability-impact matrices, Monte Carlo simulation and risk response strategies.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
✍️
New
Foundation
PROJECT
Project Proposal Writing
Win more funding — compelling proposals, log frames, budgets and executive summaries.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📊
Professional
PROJECT
Data Storytelling for M&E
Turn data into compelling narratives. Visualisation, infographics and presentation to donors.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🔬
Top Rated
Professional
PROJECT
Impact Assessment Techniques
Randomised controlled trials, difference-in-differences and qualitative impact evaluation.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📄
Professional
PROJECT
Donor Reporting and Compliance
EU, USAID, DFID and UN reporting standards. Narrative reports, financial accountability.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
📅
Foundation
PROJECT
Project Scheduling and Planning
MS Project, Gantt charts, critical path method and resource levelling.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🏆
Hot
Executive
PROJECT
Advanced M&E Professional Certification
Comprehensive M&E certification. Qualitative and quantitative methods, SPSS, NVivo.
📚 20 Modules ⏱ 35 hrs 🏅 Certificate
Enrol Now →
📈

Sales, Marketing & Customer Experience

11 courses · From KES 8,500
📈
Executive
SALES
Sales Management Certification
Sales strategy, pipeline management, team leadership and CRM for African markets.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
💼
Professional
SALES
Strategic Selling Skills
Consultative selling, objection handling, closing techniques and negotiation mastery.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📱
Bestseller
Professional
SALES
Digital Marketing Professional
SEO, Google Ads, social media marketing, email campaigns and digital analytics.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
Professional
SALES
Customer Experience Management
CX strategy, journey mapping, NPS measurement and building a customer-first culture.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
😊
New
Foundation
SALES
Customer Service Excellence
Service standards, complaint handling, LAST model and frontline excellence.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📲
Foundation
SALES
Social Media Marketing
Facebook, Instagram, LinkedIn and TikTok strategy. Content creation and social selling.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
🎨
Top Rated
Professional
SALES
Brand Management Essentials
Brand identity, positioning, equity management and brand storytelling for Africa.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🔑
Professional
SALES
Key Account Management
Account planning, executive relationship management and growing strategic clients.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🤝
Professional
SALES
Negotiation Skills for Sales Leaders
BATNA, ZOPA, principled negotiation and closing high-value deals.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
💻
Hot
Professional
SALES
CRM and Customer Retention Strategies
Salesforce, HubSpot, loyalty programmes and churn prevention strategies.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📈
Professional
SALES
Negotiation Skills for Sales Leaders
BATNA, ZOPA, principled negotiation and closing high-value deals.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🧠

Soft Skills & Personal Development

10 courses · From KES 6,500
💬
Foundation
SOFT
Effective Communication Skills
Written, verbal and non-verbal communication. Active listening and assertiveness at work.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
🎤
Foundation
SOFT
Public Speaking and Presentation Skills
Overcome fear, structure compelling presentations and command any room with confidence.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
Bestseller
Foundation
SOFT
Time Management and Productivity
Eisenhower matrix, deep work, avoiding burnout and achieving more in less time.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🌟
Foundation
SOFT
Personal Effectiveness and Self-Leadership
Goal setting, habit formation, accountability and personal strategic planning.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
✍️
New
Foundation
SOFT
Business Writing Skills
Professional emails, reports, proposals and business correspondence.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🤵
Foundation
SOFT
Workplace Etiquette and Professionalism
Professional image, meeting etiquette, digital professionalism and business protocol.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🧘
Top Rated
Foundation
SOFT
Stress Management and Workplace Wellness
Identify and manage stress, build resilience and promote mental wellness at work.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🔍
Foundation
SOFT
Critical Thinking and Problem Solving
Analytical reasoning, logical frameworks and creative problem solving for complex challenges.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
💡
Professional
SOFT
Negotiation and Influencing Skills
Influence without authority, stakeholder management and persuasion techniques.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
❤️
Hot
Professional
SOFT
Emotional Intelligence Masterclass
Deep dive into EQ. Self-regulation, empathy, social skills and emotional agility.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🏛️

Governance, Risk & Compliance

10 courses · From KES 10,500
🏛️
Executive
GOVERNANCE
Corporate Governance Certification
Board effectiveness, committee structures, directors duties and governance best practice.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
⚠️
Executive
GOVERNANCE
Enterprise Risk Management
ISO 31000, COSO ERM, risk appetite, risk culture and risk reporting to boards.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
Enrol Now →
Bestseller
Professional
GOVERNANCE
Compliance Management Essentials
Regulatory compliance frameworks, compliance programme design and monitoring.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🔒
Executive
GOVERNANCE
AML and Financial Crime Prevention
Kenya AML/CFT Act, KYC/CDD, suspicious transaction reporting and sanctions compliance.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
🕵️
New
Professional
GOVERNANCE
Fraud Risk Management
Fraud triangle, red flags, investigation techniques and building an anti-fraud culture.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🔎
Professional
GOVERNANCE
Internal Audit Fundamentals
IIA standards, risk-based audit planning, fieldwork, reporting and follow-up.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
⚖️
Top Rated
Professional
GOVERNANCE
Ethics and Integrity in Organizations
Ethical frameworks, codes of conduct, whistleblowing and managing ethical dilemmas.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📢
Professional
GOVERNANCE
Whistleblowing and Investigations
Setting up whistleblower systems, conducting workplace investigations and case management.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
📊
Executive
GOVERNANCE
Risk-Based Auditing
Advanced audit methodology, data analytics in audit and IT audit fundamentals.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
🏆
Hot
Executive
GOVERNANCE
Certified Compliance Specialist
Comprehensive compliance certification. Regulatory environment, programme design and ethics.
📚 20 Modules ⏱ 35 hrs 🏅 Certificate
Enrol Now →
🖥️

Office Administration & Executive Support

10 courses · From KES 7,500
🖥️
Foundation
ADMIN
Office Administration Essentials
Filing systems, office management, resource allocation and administrative best practice.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
💼
Professional
ADMIN
Executive Secretarial Skills
Supporting C-suite executives, diary management, correspondence and stakeholder liaison.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📁
Bestseller
Foundation
ADMIN
Records and Information Management
Document classification, EDRMS, disposal schedules and information governance.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
🤝
Foundation
ADMIN
Front Office and Reception Management
Professional reception, telephone skills, visitor management and first impressions.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
📝
New
Foundation
ADMIN
Minutes and Report Writing
Accurate minutes, professional reports and clear business documentation.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🎉
Foundation
ADMIN
Event Planning and Coordination
Corporate events from brief to execution. Logistics, venues, budgets and contingency planning.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
Top Rated
Professional
ADMIN
Executive Assistant Certification
Comprehensive EA certification. Strategic support, project management and executive communication.
📚 15 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🤵
Foundation
ADMIN
Business Etiquette for Administrators
Office protocol, digital etiquette, boardroom conduct and professional image.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
💻
Foundation
ADMIN
Office Technology and Digital Tools
Microsoft 365, Zoom, Slack, project tools and digital productivity apps.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
🏢
Hot
Professional
ADMIN
Professional Office Management
Office systems design, team leadership, budgeting and facilities management.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
📉

Data Analytics & Business Intelligence

10 courses · From KES 10,500
📉
Professional
DATA
Data Analytics Fundamentals
Data types, descriptive statistics, Excel analysis and interpreting data for business decisions.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
💹
Professional
DATA
Advanced Excel for Business Intelligence
Power Query, Power Pivot, advanced charts and BI dashboards in Excel.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📊
Bestseller
Professional
DATA
Power BI Professional Certification
Full Power BI mastery — DAX, data modelling, visualisations and published reports.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
🖥️
Professional
DATA
Dashboard Development and Reporting
Design impactful dashboards in Power BI, Tableau and Google Data Studio.
📚 14 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
🎨
New
Professional
DATA
Data Visualization and Storytelling
Turn raw data into compelling visual stories. Chart selection, colour theory and storytelling.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🏆
Executive
DATA
Business Intelligence Specialist Certification
Comprehensive BI certification. Data warehousing, ETL, reporting and BI strategy.
📚 20 Modules ⏱ 30 hrs 🏅 Certificate
Enrol Now →
💾
Top Rated
Professional
DATA
SQL for Business Professionals
SELECT, JOIN, aggregation, subqueries and database reporting for non-developers.
📚 14 Modules ⏱ 18 hrs 🏅 Certificate
Enrol Now →
📏
Professional
DATA
KPI Development and Performance Metrics
Design meaningful KPIs, build scorecards and align metrics to organisational strategy.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
👥
Professional
DATA
HR Analytics for Decision Making
Workforce analytics, turnover prediction, salary benchmarking and people dashboards.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🔍
Hot
Professional
DATA
Data-Driven Decision Making
Framework for evidence-based decisions. Hypothesis testing, A/B testing and data culture.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🤖

ICT, AI & Digital Transformation

10 courses · From KES 9,500
💻
Executive
ICT
Digital Transformation for Organizations
Digital strategy, technology adoption, change management and building digital capabilities.
📚 15 Modules ⏱ 22 hrs 🏅 Certificate
Enrol Now →
🤖
Executive
ICT
Artificial Intelligence for Business Leaders
AI strategy, generative AI, automation opportunities and leading AI transformation.
📚 15 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🔐
Bestseller
Professional
ICT
Cybersecurity Awareness for Managers
Threats, phishing, data protection, GDPR/Kenya DPA and building a security culture.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📱
Foundation
ICT
Microsoft Office Professional Certification
Word, Excel, PowerPoint, Outlook and Teams — full professional competence.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
New
Professional
ICT
Generative AI for Professionals
ChatGPT, Claude, Gemini, Copilot — using GenAI to boost productivity at work.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
💬
Foundation
ICT
ChatGPT for Productivity and Business
Practical prompting, content creation, research, analysis and business use cases.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
Top Rated
Professional
ICT
Business Process Automation
Power Automate, Zapier, workflow design and automating repetitive business processes.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
☁️
Professional
ICT
Cloud Computing Essentials
AWS, Azure, Google Cloud basics. Cloud strategy, migration and cost management.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
🛡️
Professional
ICT
Information Security Management
ISO 27001, ISMS design, risk assessment, incident response and DPA compliance.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →
🧠
Hot
Executive
ICT
AI-Powered Decision Making
Machine learning concepts, predictive analytics and AI tools for strategic decisions.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
Enrol Now →

Customer Service & Service Delivery

10 courses · From KES 8,500
Foundation
CX
Customer Service Excellence
Service standards, complaint handling, LAST model and world-class frontline excellence.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
📈
Professional
CX
Service Delivery Improvement Strategies
Lean in service, process improvement, SLA management and service excellence frameworks.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
💬
Bestseller
Foundation
CX
Complaint Handling and Service Recovery
De-escalation, service recovery protocols and turning complaints into loyalty.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🗺️
Professional
CX
Customer Journey Mapping
Map touchpoints, identify pain points, design the ideal customer experience end-to-end.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
📞
New
Professional
CX
Contact Centre Operations Management
Call centre KPIs, quality monitoring, workforce management and agent coaching.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
Enrol Now →
😊
Foundation
CX
Frontline Service Excellence
Frontline staff training. Professional appearance, communication and customer-first attitude.
📚 8 Modules ⏱ 10 hrs 🏅 Certificate
Enrol Now →
🏨
Top Rated
Foundation
CX
Hospitality Service Standards
Hotel, restaurant and tourism service standards. Guest experience and complaints.
📚 10 Modules ⏱ 12 hrs 🏅 Certificate
Enrol Now →
🤝
Professional
CX
Client Relationship Management
CRM strategy, client retention, account management and relationship deepening.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
❤️
Professional
CX
Customer Loyalty and Retention
Loyalty programmes, NPS, churn prevention and building long-term customer relationships.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
Enrol Now →
🏅
Hot
Executive
CX
Certified Customer Experience Specialist
Full CX certification. Strategy, measurement, technology and culture transformation.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
Enrol Now →
🚀

Strategy, Innovation & Business Growth

10 courses · From KES 10,500
🚀
Executive
STRATEGY
Strategic Planning Certification
Environmental scanning, strategy formulation, Balanced Scorecard and strategy execution.
📚 16 Modules ⏱ 24 hrs 🏅 Certificate
Enrol Now →
💡
Executive
STRATEGY
Business Strategy and Value Innovation
Blue Ocean strategy, competitive positioning and creating uncontested market space.
📚 16 Modules ⏱ 24 hrs 🏅 Certificate
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STRATEGY
Innovation Management
Design thinking, innovation frameworks, ideation workshops and scaling new ideas.
📚 12 Modules ⏱ 18 hrs 🏅 Certificate
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Professional
STRATEGY
Business Development Skills
Market entry, partnership development, bid management and revenue growth strategies.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
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Executive
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Corporate Strategy Masterclass
Porter's forces, corporate portfolio management, M&A strategy and strategic renewal.
📚 18 Modules ⏱ 28 hrs 🏅 Certificate
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Professional
STRATEGY
Resource Mobilization and Grant Management
Donor landscape, proposal writing, budget management and donor relationship management.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
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Top Rated
Professional
STRATEGY
Proposal Writing for Business Growth
Compelling business proposals, tender responses and grant applications that win.
📚 10 Modules ⏱ 14 hrs 🏅 Certificate
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Professional
STRATEGY
Entrepreneurship and SME Growth
Business model canvas, lean startup, funding, scaling and SME management in Kenya.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
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Professional
STRATEGY
Strategic Partnerships Development
MoU development, partnership frameworks, negotiation and managing alliances.
📚 12 Modules ⏱ 16 hrs 🏅 Certificate
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Hot
Professional
STRATEGY
Business Growth and Expansion Strategies
Market penetration, diversification, franchise models and African market expansion.
📚 14 Modules ⏱ 20 hrs 🏅 Certificate
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